Being the leader in Vietnam travel and hotel reservation online, Viet Value Travel always brings the best value to our customers. Once you use any of our services, you will have the peace of mind that you have found the best rates on the internet. We guarantee our price as the lowest on hotel reservations and fairest value for all our tours.

Hotel best rate policy

If you have reserved a hotel room through www.vietvaluetravel.com, we will meet or better any price that you discover on another website if it meets the following criteria:

• It is the exact room type that you have booked with us.
• It is during the same time period as your booking with us.
• We are able to verify the availability of this offer and that it can be booked by any member of the general public.

Please send us the URL which currently advertises a better rate to info@vietvaluetravel.com. Once we have verified that it meets all of the above criteria, we will credit your account with the difference between the amounts.
Please note when comparing rates that the discounted hotel rates published on www.vietvaluetravel.com include all taxes and surcharges; there are no hidden fees.

Travel best rate policy

Our tours are not cheap, we just guarantee to bring you the services that you pay for at the best value. There are no surprise hidden costs in any of our tours and all services are stated clearly on our itinerary. We are just honest and expect to work with you in the long term. It’s easy to choose a tour based on price alone; what we try to do is give you the best combination of unique experiences at a fair cost, but above all value for money.  There are plenty of reasons to choose a service with a different price; please contact us for an explanation of our quoted price.