Booking Guide

Attention: 

Vietnam online hotels is operated by Viet Value Travel Co,.Ltd and will not be responsible for any activities that from other parties. Please note that all our contact to customers will be stated clearly as below:

  • We use our own emails to contact to customers. All emails must have the extension as sample: staffname@vietvaluetravel.com. Other emails are not match to our domain of www.vietvaluetravel.com will not be our real contacts.
  • We use our registered name for bank account, bank account name must be match to our business name as Viet Value Travel., Ltd. Credit card statement from your bank also presented our name of Viet Value Travel.

Thank you for your attention and please help us to clear possible scams and protect your rights to ensure you have a good deal with reputation travel company of Viet Value Travel Co., Ltd

 

Book your hotel

Step 1: Hotel searching

Once you make a searching for your hotel on our website please navigate to our Reservation Button on Main Menu which will lead you to our hotel booking form.


Step 2:
Complete our form

Please fill all required information on our form. Click on ‘Send’ button on bottom of the page. If you wish to place another hotel, please complete step 1 and 2 separately.


Step 3: Confirm your hotel
Once sending your booking form to us, you will immediately receive our email with details of your booking.

We will then process to check your chosen hotel’s availability and confirm you the hotel’s status within 12 hours except on Saturday and Sunday.

  • If your chosen hotel is available, we will send you an email with all details of promotion ( if any ), booking’s details, cost, payment mode and deadlines.
  • If your chosen hotel is NOT available then we will try to suggest an alternative hotel or other solutions for you to consider.

Step 4: Payment
Once you decide to go ahead with your booking, please submit your payment to us. For online payment, we normally send our secured payment link on step 3 for you in order to save your time on contacting us. We don’t require your credit card’s details from the beginning as security purpose.

  • We are now accept major credit cards online. However, offline option is also available. Please fill CREDIT CARD PAYMENT FORM then fax to our Hanoi head office.
  • Our cancellation policy will apply once you have submitted your credit cards or other methods of payment.

Step 5: Get your service voucher
Once your payment have been authorised by our bank, we will issue our service voucher by email. Please print them out then presented upon check-in.

 

Thanks you for using our services. Any comments or suggestions are highly appreciated via our contact form.

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Why Us ?
  • Low cost guarantee
  • Fast confirmation( 10 Hours)
  • Flexible cancellation policy
  • No hidden cost, fees
  • Relible, peace of mind
  • Secured payment modes
  • 24/7 customer service
  • Longer stay-bigger discount
  • Online discuss with experts
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